I work in a local jail and our number one priority is to maintain safety between officers. Inside a jail, the inmates have the advantages because they outnumber us and they are there 24 hours a day planning and working the system to their advantage. If we were to let our guard down for one minute, the inmates would be able to put our lives at risk in the blink of an eye. With so many inmates serving life sentences, the idea of killing an officer does not even cause them concern.
To combat the assaults on officers, we try to keep rival gangs separate and we always work in numbers so that these inmates can not take us by force. To help us to protect one another, we are always monitoring the correspondence between inmates for suspicious activity. The gangs have their own form of communication, so it can be very difficult to pick up on these conversations even if we are listening closely to the inmates on the phone.
Recently we had Securus Technologies install a new inmate communication system that was going to improve our ability to pick up on those conversations that mentioned any violence. Once I was trained on the LBS software, I could suddenly identify instances where the inmates were talking about how the word came down from the top that a new recruit needed to be taught a lesson. The reason we have to interceded quickly is because we can get hurt during the attempts to break up these fights.
The team at Securus Technologies has been instrumental in getting us up to speed with the new system, and we have been able to stop a number of assaults before they took place. Our entire crew of officers is now educating other police forces on the power of this system.